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I bought a Rainbow Playground last year and noticed some big cracks in the wood on the steps when my kids started to play this year.I was worried that some of the sharp ends could cut my kids when they are climbing up and down.

The Rainbow rep told me that they would not honor the warranty and that I should fill in the cracks with wood putty. Would never spend this much money on a set from Rainbow again.

Wish I had read all the other critical postings on this site before I had made my purchase.Frustrated consumer.

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Anonymous
Philadelphia, Pennsylvania, United States #664891

Rainbow play systems are the worst!! Make sure you read the warranty info,because that lifetime warranty,well... lets just say it will take you a lifetime to get them to honer it!

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